FAQs on Ilima Hotel in Waikiki Beach
Transportation via shuttle to and from the Honolulu International Airport can be arranged through Ilima Tours and Transportation for a fee. Please call: Toll Free: 1-800-713-0146; Direct: 1-808-836-1881; or Email: email@example.com to make reservations. (Shuttle is not operated by 'Ilima Hotel)
Beach/Pool Towels and Beach Mats
The Front Desk has complimentary beach/pool towels and beach mats for your personal use. Please return towels to the drop box located near the pool entrance or near the beach mat location at the Front Desk. Please do not use your room towels for the beach or pool.
A 72-hour notice is required prior to arrival; 7 days prior notice required December 21st through December 31st. Subject to one night room fee.
Check in time 3pm. Check out time noon.
You are required to present a valid credit card upon check-in. The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB, MasterCard, and Visa.
Cribs and rollaway beds are available for an additional charge of $10 per night plus tax. Rollaway beds are not available for One Bedroom Suites.
Exercise Room/Dry Sauna
The Exercise Room consists of a treadmill, stationary bicycle, and dry sauna. Please see the Front Desk for keys and instructions on how to operate these machines. Only registered guests are allowed use of the equipment at our hotel in Waikiki Beach.
Hours of operation: 24 hours a day, 7 days a week.
Nearest supermarket is the Food Pantry; it is located about 2 blocks away from the hotel. You will also be able to find Safeway on Kapahulu Avenue. There are several small convenience stores located within 1/2 block to 2 blocks of the hotel.
Hours of operation: 8am – 4pm, 7 days a week.
The ice machine is located in the lobby of the hotel. Please bring your ice bucket to the Front Desk and a host will assist you.
Free high speed cable/wireless Internet access available in all guestrooms and free wireless available in the lobby. See Front Desk for wireless password.
All guestrooms have a lanai equipped with a table and chairs. Please refrain from hanging articles from railing.
Coin operated washers and dryers located on floor P3. Laundry soap and fabric softener are available at the Front Desk for purchase.
The 'Ilima Hotel is centrally located on a quiet side street in the heart of Waikiki, near the Ala Wai Canal. We are just two-blocks from the middle of world-famous Waikiki Beach, and one-block from the International Marketplace.
Luggage may be stored at the Front Desk prior to check-in or departure to the airport.
Complimentary local newspapers (Mon-Sat) are available at the Front Desk. The Sunday newspaper is available for a nominal fee. The Wall Street Journal is available to enjoy in the Lobby on the newspaper rack.
Free limited parking available but not guaranteed. Parking is not assigned but is on a first-come first-served basis for registered guests only. Valid for one vehicle per guestroom. If the parking lot is full upon your return to the hotel, please inquire at the Front Desk for a listing of other parking locations in the area (charges may apply).
Pets are not allowed in the hotel except for service animals.
Mail/Packages sent to the hotel before the guest arrives should clearly state the first/last name of the guest and arrival date. We will hold the item at the Front Desk until the guest arrives. Please place outgoing mail in Mail Drop located at the Front Desk.
Laptop compatible in-room safes are available in each guestroom at a fee of $2.75 per day plus tax.
Smoking rooms are located on the 9th (Superior) and 10th (Deluxe) floors only and available upon request (not guaranteed). If you are not staying on a smoking floor, you will not be able to smoke on your lanai.
Hours of operation: 8am – 10pm, 7 days a week. Swimming pool located on the Lobby level. Please stop at the Front Desk prior to swimming to pick-up your pool towels.
Hours of operation: 8am – 12pm noon, 7 days a week. Any inquiries after hours may be done by calling: Direct: 1-808-924-2617; or Toll-Free: 1-800-367-5172.
Refreshments are located in the Lobby near the swimming pool entrance.