Accessibility Features

Hotel Accessibility Features List

Below is a list of items that Ilima Hotel offers:

Website Accessibility Features

Ilima Hotel is committed to ensuring that its website is accessible to people with disabilities. Please click the ADA link on each page. Ilima.com meets W3C WAI’s Web Content Accessibility Guidelines 2.1, Level AA conformance.

Please reach out to us at any time to give feedback or report any issues to mail@ilima.com.

General Hotel Accessibility Features

  • 32 Inch Wide Openings to Common Areas
  • Accessibility Equipment for The Deaf
  • Accessible Business Center
  • Accessible Elevator
  • Accessible Guest Rooms with 32 Inch Wide Openings
  • Accessible Patio or Balcony
  • Accessible Registration Check-in Counter
  • Accessible Routes To Fire Exits
  • ADA Accessible Guest Room
  • ADA Compliant Elevator
  • All areas of the hotel are accessible by wheelchair – including a wheelchair accessible route from the accessible parking spaces to the facility’s front entrance and to the key areas of the facility
  • All doorways to and within Accessible Guest Rooms are Wheelchair Accessible
  • All Signs on The Property are Easy to Read and Free From Reflective Material
  • Braille Signage throughout property
  • Ground Floor Hotel Entrance
  • Hotel corridors a minimum of 36” wide
  • Hotel Provides Proper Number of Accessible Guest Rooms
  • On-Site Designated Accessible Parking
  • People in Need of Accessible Features Can Book Accessible Rooms During The Same Time and Terms That Others Can Reserve Rooms
  • Registration Desk is Accessible
  • Service Animals Allowed At No Additional Charge
  • Staff Has Access to Information About Guest Rooms
  • Staff is Trained to Offer Assistance to Ensure Accessibility
  • TDD Telephone
  • Van Accessible Parking
  • WCAG Level 2.0 Website
  • Wheelchair Accessible

Guest Room Accessibility Features

  • Wheelchair Accessible
  • Service Animals Allowed
  • Accessible Power Outlets
  • Hearing Impaired Light Alerts with Kit
  • Lower Level Individual Thermostat
  • Lowered Closet Bars and Shelving
  • Strobe Lights
  • Visual Door Knocker
  • Shaker Alarm Clock
  • TDD Teletype
  • Visual Alarm Equipped
  • Closed Captioning Television
  • Accessible Path of Travel Around Beds
  • Closet Bars and/or Shelving Lowered
  • Drapery Control with a 36” Clear Path Within Reach & Lowered Wands
  • Lowered, Individual Thermostat Control
  • Hearing Impaired Light Alerts – Free Portable Equipment Provided by Hotel
  • Table/Desk Height Accessible with Knee Space 27” (width) and 34″ (height)
  • At Least (1) Power Outlet with a Clear Space in Front, 15” from Ground
  • Power Outlets within 4” of Telephone
  • Wheelchair Accessible Route in Room
  • Telephone with Volume Control

Free Portable Equipment Provided by Hotel:

  • Communication Kits Available with TTY Machine, Strobe Light, & Visual Door Knocker
  • Visual Alarm, Shaker Alarm Clock

Bathroom Accessibility Features

  • Raised Toilet Seat
  • Grab Bars at Tub with Tub Seat
  • Hand-held Shower Wand
  • Low Level Towel Hooks and Racks
  • Lower Mirrors
  • Removable Shower Head
  • Shower Seat
  • Lowered Towel Hooks and Racks
  • Toilet Grab Bars
  • Drain and Water Pipes Under Sink are Insulated
A MESSAGE TO OUR VALUED GUESTS

Thank you for your continued trust and support. Please be assured that during these trying times, we continue to prioritize the safety and health of our guests and team members.

The State of Hawaii has issued a mandatory 14-day quarantine for guests arriving after 12:01am on March 26, 2020. For more information, visit hawaiitourismauthority.org. As of this time, only reservations for stay dates from August 1, 2020 and onward will be available.

We are actively monitoring the COVID-19 situation, and are following all safety guidelines provided by the Centers for Disease Control and Prevention (CDC) along with Federal, State and Local health authorities. Any and all precautions are being taken to ensure that your stay with us is as safe as possible. The situation is ever-evolving, and we will continue our diligence and communication.


KAMAAINA RESERVATIONS AVAILABLE

Now accepting reservations for Hawaii Residents only for stays arriving June 16th onward. Please call us at 808-923-1877 or 1-800-801-9366 to make your reservation.

Must present valid Hawaii State ID or Hawaii State Driver’s License on check-in.
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